Cookie Policy — Tidewell

1. What Are Cookies

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Cookies are small text files placed on your device by a website you visit. They are widely used to help websites function correctly, remember visitor preferences, and provide information to website owners about how their site is used.

Cookies do not contain executable code and cannot directly access files on your computer. Most cookies are harmless and serve a practical purpose such as keeping you signed in, remembering a language preference, or helping the site load correctly on your return.

You can control which cookies are set on your device. The sections below describe the categories we use and the controls available to you.

2. Cookie Types We Use

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Essential Cookies

always active

Required for the website to function. These include the cookie consent preference record stored in your browser, and any session-level identifiers needed to serve pages correctly. They cannot be disabled.

Duration: session or up to 12 months · Third party: No

Analytics Cookies

optional

Help us understand how visitors use this website — for example, which pages are visited most often and whether visitors reach the pages they are looking for. This information is aggregated and not used to identify individuals. We may use a tool such as Google Analytics for this purpose.

Duration: up to 2 years · Third party: Possibly (Google Analytics)

Marketing Cookies

optional

Used to understand the effectiveness of any outreach or referral channels. May be set by third-party advertising or referral platforms when you arrive at this site via a tracked link. We currently make limited use of this category.

Duration: up to 90 days · Third party: Possibly

Preference Cookies

optional

Allow the website to remember choices you have made, such as your region or display settings, so that your experience is consistent across visits. Currently we store only your cookie consent choices under this category.

Duration: up to 12 months · Third party: No

3. Third-Party Cookies

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Some cookies may be set by third-party services that appear on our site. These are governed by the respective provider's privacy and cookie policies, not by ours.

Google Analytics: Used to aggregate site usage data. Google's privacy policy is available at google.com/policies/privacy.
Google Maps: An embedded map on our contact page may set cookies related to map display and interaction.

We aim to keep third-party cookies to a minimum and will update this section if additional services are introduced.

4. Cookie Duration

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Session Cookies

Exist only for the duration of your browser session. They are removed automatically when you close the browser or tab.

Persistent Cookies

Remain on your device for a specified period (shown per category above) or until you delete them. Used for consent records and analytics.

5. Your Cookie Preferences

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Use the toggles in Section 2 to adjust your preferences. You can also use the buttons below. Your choices are stored in your browser's local storage using the key cookieConsent.

6. Managing Cookies in Your Browser

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You can manage or delete cookies directly from your browser settings. Select your browser below for brief instructions.

Google Chrome

Open Chrome and select the three-dot menu in the top-right corner.

Go to Settings → Privacy and security → Cookies and other site data.

From here you can block third-party cookies, clear existing cookies, or set exceptions for specific sites.

Mozilla Firefox

Open Firefox and select the three-line menu in the top-right corner.

Go to Settings → Privacy & Security.

Under Enhanced Tracking Protection you can block certain cookies. Use Clear Data to remove existing cookies.

Safari

Open Safari and go to Safari → Preferences (or Settings) → Privacy.

Tick "Block all cookies" to prevent all cookies, or use Manage Website Data to view and delete cookies from specific sites.

On iPhone or iPad, go to Settings → Safari → Privacy & Security.

Microsoft Edge

Open Edge and select the three-dot menu in the top-right corner.

Go to Settings → Cookies and site permissions → Cookies and site data.

Toggle "Block third-party cookies" or clear browsing data to remove existing cookies.

Mobile Browsers

On Android, cookie settings are generally found in the browser's main menu under Settings → Privacy or Site settings.

On iOS, use Safari settings as described above, or access the relevant settings in the menu of your chosen browser app.

Note that disabling cookies in your browser may affect how some websites function.

7. Your Rights

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You have the right to withdraw or adjust your cookie consent at any time using the controls on this page. Withdrawing consent does not affect any data processed while consent was in place.

Under Singapore's Personal Data Protection Act (PDPA), you may also request access to personal data we hold about you, or ask us to correct inaccurate data. Requests of this nature can be directed to [email protected].

Disabling optional cookies will not prevent you from using this website. Essential cookies cannot be disabled without affecting basic site functionality.

For questions about how we handle personal data more broadly, please review our Privacy Policy.